Return Policy

At Plus Packaging, we are committed to ensuring that every order meets our high standards and your expectations. Before starting production, we double-check that your expectations and product specifications align, so you receive exactly what you envision. We understand that packaging is a critical part of your brand, and we take great pride in delivering high-quality, custom-made solutions. Here’s how our return policy works to keep things simple, fair, and focused on solutions:

Quality Assurance & Customer Satisfaction

If there is an issue with your order that is directly related to an error on our part, we will make it right. Our team will review the issue, and in most cases, we offer two options:

• Replacement: We will remake the specific portion of your order that didn’t meet our quality standards, ensuring that it meets your expectations.

• Account Credit: If only a part of your order was affected, we may provide a credit to your account for use on future purchases with us.

Refunds

We strive to resolve any issue to your satisfaction through remakes or credits. However, if a problem cannot be resolved with these methods, we may offer a refund as a last resort.

How to Reach Us

If you have an issue with your order, please contact our customer support team with the details. We’re here to help, and our goal is to ensure you feel confident in your partnership with Plus Packaging.

Your satisfaction is our priority, and we’ll work closely with you to find the best solution.